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Clothing, Waterproofs, Hiking Equipment

Trespass Staines

13, South Mall the Elmsleigh Centre, Staines-upon-Thames, STAINES UPON THAMES TW18 4QB, UK – 01784 464450

I had already bought a pair of walking shoes from Trespass in Brighton. I went here to see whether they had any more bargains. The quality of their goods compared to Mountain Warehouse is so much better, and the prices are roughly on a par. I found a lovely pair of lightweight walking trainers for £19.99. The lady who served me was very good. Cheerful, friendly and helpful. Unfortunately this time they had run out of my size, but I'll be back to try again in the near future. The store is fully accessible, and although a little narrow in places between displays, is easy to get around. My first choice for outdoor clothing and camping.

Camping Equipment, Tents,

Lansdale Ltd

Unit 3, Celsur House, Lovett Rd, Staines TW18 3AZ, UK – 01784 460793

I rarely write reviews. I purchased a Buffalo Belay Jacket by ordering it online. As it was over the Xmas 2017 period, I did not expect delivery until mid Jan. It was delivered within 20 hrs of the dispatch email from Lansdale, using Royal mail and me not paying any extra. I received the jacket, within 2 days of Lansdale coming back from their Xmas closure period. Excellent service. The jacket was the cheapest for it's size on the internet at the time. Buffalo jackets do not need further advertising, they are robust and warm. Lansdale have a great range to choose from. I am 50 years old and am not connected to this shop at all.

I contacted Lansdale because I made a mistake with my order. The response from Lansdale was excellent. They rectified my mistake and then gave me some helpful advice minimizing the wait from the manufacturer. I received my order in days rather than the weeks the manufacturer's backlog could have caused.